Supporting Employee Mental Health in the Face of a Crisis

Across the world, people from all walks of life have found themselves experiencing the collective fear of the unknown as a devastating global health crisis looms.  Some have been practicing self-isolation, while others have found their workplaces or childcare facilities shuttered. Yet, there is still a staggering majority for whom it is ‘business as usual’. They are our essential workforce, and needed so that the cog in the wheel of the machine that drives society forward can continue to turn.

For those people – the front line workers, the emergency responders, the healthcare workers, the tradespeople, the people who make and distribute the products that we need to be healthy and secure – we are grateful. And, with that gratitude comes the compassion and understanding in knowing that there will inevitably come a time where anyone facing such a crisis will reach a point where they may find their own mental health being challenged.

People Store recognizes that, void of adequate mental health support, the workers that we as a society have become so heavily reliant on may suffer anxiety, self-doubt, and a lack of desire to remain productive through uncertain times.

Maintaining strong mental health in the workplace, even in the midst of catastrophe, requires an individual to be capable of managing their own thoughts, feelings and actions. Being cognizant and aware of these core areas will help workers to not only remain focused and be productive during difficult times, but it will also help them to better recognize when additional mental health support may be needed.

With this in mind, we’ve put together a directory for any employee who many find themselves struggling to get through the work day while we work towards overcoming the COVID-19 health crisis.

Where to Get Help

Telehealth Ontario: 1-866-797-0000
Telehealth Ontario is a free, confidential service that all Ontarians can call to receive health advice or information. A Registered Nurse will accept calls 24 x 7. Some sources have suggested that residents can call 811, if they are experiencing symptoms of COVID-19, please note that 811 does not work in Ontario.

ConnexOntario: 1-866-531-2600
ConnexOntario provides free and confidential services for people experiencing problems with drugs, alcohol and mental illness. Services are available 24 hours a day.

211 Ontario: 1-877-330-3213
Information and referral for community, government and mental health services across Ontario.

Good2Talk: 1-866-925-5454
No cost, confidential mental health helpline for individuals aged 17 to 25.

Hope for Wellness Helpline: 1-855-242-3310
Immediate mental health counselling and crisis intervention for all Indigenous peoples across Canada.

Employers wanting to increase awareness of the importance of mental health in the workplace can visit the following resources:

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