Customer Service Manager
in Brampton
Job Title:
Customer Service Call Centre Manager
Location:
Brampton
Job Duties:
• provide daily hands on phone support in a call centre environment
• handle daily supervision and coaching of our Toronto Customer Service team
• monitor, track and enforce departmental policies, procedures and goals
• review daily reports and respond quickly as needed
Skill Requirements:
• Bachelors degree
• 2-5 years of related experience
• customer service supervisory experience preferably in a call centre environment
• experience with process improvement audits
• ability to travel to other branch locations
Compensation:
To be discussed with potential applicants.
Send Resume To:
llapierre@peoplesource.ca
Customer Service Call Centre Manager
Location:
Brampton
Job Duties:
• provide daily hands on phone support in a call centre environment
• handle daily supervision and coaching of our Toronto Customer Service team
• monitor, track and enforce departmental policies, procedures and goals
• review daily reports and respond quickly as needed
Skill Requirements:
• Bachelors degree
• 2-5 years of related experience
• customer service supervisory experience preferably in a call centre environment
• experience with process improvement audits
• ability to travel to other branch locations
Compensation:
To be discussed with potential applicants.
Send Resume To:
llapierre@peoplesource.ca
07-06-2011
06-05-2011
06-05-2011
19-04-2011
Published at 06-05-2011
Viewed: 1265 times
Viewed: 1265 times